Question 1

Are your product Palm Free & Cruelty Free?

Accepted Answer

Yes and yes!
 
We do not condone animal testing and do not buy ingredients or finished products that have been tested on animals.
 
Our product lines contain absolutely no palm oil or its common derivatives.

Question 2

I have allergies, can I use your products?

Accepted Answer

Sure you can!
Just make sure to read all information on our website and on all product labels prior to use and purchase, especially if you have any known allergies.
​
Do not buy or use a product containing any ingredient you are known to be allergic to.
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Irritations or reactions
With any bath and body product, we recommend patch testing on a small area first. We're all individually unique. In the rare event that you experience any discomfort, please discontinue use and reach out to us at indulge@devilsbathparlour.com.au for assistance.
 
Our studio is not a dedicated nut, gluten or other potential allergen free manufacturing space so we do not claim to be allergen free.
Some of our products contain nut exfoliants, oils and butters. We also use products which are wheat based or contain gluten.

Question 3

Why does my product look different to the picture?

Accepted Answer

Each product is handmade in small batches, which can lend itself to slight variances in product look, this is the beauty and uniqueness of handmade products, not a flaw.
 
Some products will also shift in transit meaning some ingredients may mix together in the process, this will in no way affect the products usability in any way.

Question 4

How do I store my handmade bath products?

Accepted Answer

Store unused products in a cool, dark place out of direct sunlight, in their original packaging until use.
 
This will keep them dust free and fragrant.

For more specifical care instructions, check out our Care Instructions page (https://www.devilsbathparlour.com.au/care-instructions)

Question 5

How do I store my handmade bath products that I have opened?

Accepted Answer

Check out our Care Instructions page (https://www.devilsbathparlour.com.au/care-instructions)

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